Refund policy

Refunds/replacements are available for:

• Damaged products (reported within 30 days with photo/video evidence)

• Incorrect or missing items (with photo/video proof)

• Delayed orders (45+ days for US, 60+ days international, 110+ days Brazil)

• Orders canceled before shipping

Important limits:

• Refund requests must be made within 90 days of payment

• No refunds if tracking shows "delivered" (unless you get a non-delivery certificate from your post office)